They are a bunch of idiots.  I placed an order online, was sent a confirmation email and tried to follow the instructions in the email to check on why my order was going to take 5 business days to ship when I needed it now because, duh, my copier isn’t working!  Nobody knew what the hell I was talking about, “oh, that’s a part”, “oh, that’s online, I don’t know where the online orders go.”  Apparently no one has ever placed an online order before!  I was chastised for calling the wrong number when that was the number I was given in the f-ing email.  Then I was chastised for placing the order online instead of through “TeamXerox”.  Well how the hell do I know who “Team Xerox” is?  I think I’m going to burst a blood vessel in the my head and have an aneurysm.  Right.  Now!

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Comments

Bill

2005-08-11T09:42:05.000Z

It gets worse,

i have been working for xerox now around 7 months, and wich started like a farytail is looking more and more like a night mare, budget cuts make us work harder and payed less, sure ull say it happens everywhere in the world. But im pretty annoyed by it.

Further more its crap job to do, cause 9 out of 10 times you cant provide the customers with the information they needed because of the damn redicolous processes wich keeps us from saying certain things. its frustrating not only to the customer who gets transfered like 10 times a call, or wichever.